Privacy Policy

Last Updated: February 02, 2026

Propmanthan Pvt Ltd ("we", "us", "our", "Company") is committed to protecting your privacy and handling your personal data responsibly in compliance with the **Digital Personal Data Protection Act, 2023 (DPDPA)** and other applicable Indian laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website (propmanthan.com or subdomains), submit enquiries, or interact with our real estate services.

By using our Website or providing us with your personal data, you consent to the practices described in this Policy.

1. Personal Data We Collect

We may collect the following types of personal data:

• Contact Information: Name, phone number, email address, postal address (via contact forms, enquiries, or callbacks).
• Enquiry Details: Preferences related to real estate segments, projects, services (strategic, marketing, sales, home finance, etc.).
• Technical Data: IP address, browser type, device information, pages visited, time spent (via cookies/analytics – see our Cookie section if applicable).
• Other Data: Any information you voluntarily provide (e.g., in messages or forms).

2. How We Collect Your Data

• Directly from you (forms, emails, phone calls, WhatsApp enquiries).
• Automatically (cookies, server logs, analytics tools).
• From third parties (e.g., partners, lead sources – only with consent or lawful basis).

3. Purpose of Processing

We process your personal data for legitimate purposes including:

• Responding to your enquiries and providing real estate services/information.
• Communicating updates, newsletters, or service offers (with consent where required).
• Improving our Website and services.
• Complying with legal obligations (e.g., under RERA or tax laws).
• Preventing fraud or misuse.

4. Legal Basis for Processing

Under DPDPA 2023, we rely on:

• Your consent (e.g., for marketing communications).
• Performance of a contract or steps prior to contract (e.g., responding to service enquiries).
• Legitimate interests (e.g., Website security, service improvement).
• Legal obligations.

5. Sharing of Personal Data

We may share your data with:

• Group companies/affiliates (if any).
• Service providers (hosting, analytics, email, CRM – under strict contracts).
• Business partners (e.g., banks for home finance, developers – only with consent).
• Legal authorities when required by law.

We do not sell your personal data.

6. Data Retention

We retain personal data only as long as necessary for the purpose collected, or as required by law (typically 3–7 years for transactional/enquiry records). After that, data is deleted or anonymized.

7. Your Rights as Data Principal (under DPDPA 2023)

You have the right to:

• Access, correct, or erase your personal data.
• Withdraw consent (where processing is consent-based).
• Nominate a representative for grievance.
• Grievance redressal (contact us first; escalate to Data Protection Board if needed).

To exercise rights, email us at info@propmanthan.com. We will respond within timelines prescribed under DPDPA.

8. Security of Your Data

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no transmission over the internet is 100% secure.

9. International Transfers

If data is transferred outside India (e.g., to cloud providers), we ensure adequate safeguards as per DPDPA rules.

10. Cookies & Tracking

We may use cookies for functionality and analytics. You can manage preferences via browser settings. (Add a separate Cookie Policy link if you have one.)

11. Children's Privacy

Our Website is not directed at children under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Policy. Changes will be posted here with a revised "Last Updated" date. Continued use constitutes acceptance.

13. Contact Us / Grievance Officer

For questions, complaints, or to exercise your rights:

Propmanthan Pvt Ltd
Office No 103, Bldg - Sprint Antayaa Tansha Infotech India Pvt Ltd,
Balewadi, Pune - 411045, Maharashtra, India
Email: info@propmanthan.com
Phone: +91 9172565655

We are committed to resolving grievances promptly.

Thank you for trusting Propmanthan Pvt Ltd with your information.